Browse job descriptions commonly used by Agency Feeder companies.
Support the agency operations desk with port call coordination, document collection and reporting, learning how a feeder call is actually serviced.
Service the feeder vessel in port on the principal's behalf: berth, pilots, tugs, cargo operations and sailing, so the vessel keeps its window and the schedule holds.
Look after the ship and her crew while she is in port: stores, bunkers, spares, crew changes, medical cases and everything the master asks the agent to arrange.
Manage the principal's containers in the local market: availability, releases, returns and the stock report the principal relies on to plan.
Run the agency operations desk: port calls, husbandry, equipment and the disbursement control that protects both the principal's money and the agency's fee.
Sell the principal's slot capacity in the local market to NVOCCs, forwarders and mainline carriers, because the agency is paid on the volume it generates.
Handle bookings and customer queries on the principal's behalf, so the local market experiences the principal's service through the agency without friction.
Produce and file the documents the port and customs require on the principal's behalf, because the agent files in its own name and carries the penalty when a filing is wrong.
Own the volume and revenue the agency generates for its principal in the local market, and the customer relationships that make the agency worth appointing.
Handle the principal's money and the agency's own: disbursement accounts, freight collection and the remittances that must reconcile to the cent.
Own the agency's finances and the principal funds it handles, because an agency that mishandles a principal's money loses the agency agreement immediately.
Keep the agency's systems, principal interfaces and office running, because an agent that cannot transmit a manifest or a status message stops being useful to its principal.
Keep the agency staffed and compliant as an employer, in an operation that must cover vessel calls around the clock with a small team.
Run the agency for its feeder principal: the port calls, the local volume, the disbursements and the relationship that determines whether the agency agreement is renewed.
Own the agency business across principals and ports: the agreements, the service reputation, the fund handling integrity and the fee revenue that funds the company.
